Hello [Hiring Manager Name]!

I've been following [COMPANY NAME]'s [specific product/feature/announcement] and was particularly impressed by [specific insight or observation]. [Explain what this tells you about the company and why it matters to you].

[Connect your experience to their specific challenge or opportunity]. At Kit.com, I [relevant parallel experience], which taught me [key lesson that applies here]. This is exactly the kind of problem I want to tackle at [COMPANY NAME].

I'm looking for a place where I can make a real impact from day one. [COMPANY NAME]'s focus on [specific value/approach] tells me this is that place.

Outside of work, I'm building an iOS app as a hobby project to solve my own problem: learning Japanese vocabulary. As a non-programmer, this project uses the latest AI prompt engineering techniques and puts me in the trenches of modern product development. I'm working directly with AI tools to build features, manage the development process, and iterate based on real user feedback. It's teaching me more than I expected.

This hands-on experience gives me something most customer success leaders don't have: a complete view of the entire development and support lifecycle. I see what product teams face when building features. I understand the technical constraints that affect timelines. I know what it feels like to be a frustrated user of your own product. This perspective makes me better at bridging the gap between customers, support teams, and engineering.

I combine deep customer empathy with technical understanding and AI-forward thinking. I've lived customer success, scaled it with emerging technology, and I'm ready to do it again.

Thank you for taking the time to learn about my background. I'm genuinely excited about the possibility of contributing to your team and would welcome the opportunity to discuss how my experience aligns with your needs.